Frequently Asked Question
Add New Phone (Extension)
Last Updated 2 years ago
1) Login to the Customer Portal
2) Click the Extensions menu button.
3) Click the "+ Add extension" Button
4) Fill our the Name, Phone Number, Address and Email fields and press "Add Extension"
(If you are using the Android or iPhone App please make sure your email address is correct as you will be sent a PIN.)
5) Follow the instructions sent by email to add the new extension to your mobile phone.
6) Optional - If you are using a VOCPhone compatible desktop phone, click here and continue with the handset configuration guide.