Frequently Asked Question

Changing my Internet Plan
Last Updated a year ago

Service not fast enough or just don’t need the speed? Have visitors stayed so there are more people with devices and need a bump up your speed? Or simply need to save.

This is where VOCPhone is different from the rest. We are a prepaid service, no contracts, no commitments and you can change your plan anytime you want. Just email us at support@vocphone.com before your next bill is due and we will upgrade or downgrade your plan to whichever you prefer. We just need the following details:


1.Your Name

2.Account number

3.The plan you want to move to (Visit www.vocphone.com/fiber for the available plans and prices.)

Note: Changes in the speed and price shall kick in the next billing cycle. Fee applies for downgrading while upgrading is for free.

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