Frequently Asked Question

Setting Up a Netgear Modem
Last Updated a year ago

1. Have an NBN or WAN Ethernet-ready router

2. Plug the router into Port 1 on the ONT (black box in wardrobe) to your WAN port on your router using an ethernet cable

3. Connect a device to your Nighthawk via WiFi or Ethernet cable and go to in your browser.

4. Login with your Netgear username and password. By default these are:
Username: admin
Password: password

5. On the home screen, click Advanced.

6. Click Setup.

7. Click Advanced Setup.

8. Click WAN Setup.

9. Select Must use Ethernet WAN from the WAN Preference dropdown.

10. Click Apply.

11. Click Basic.

12. Click Internet.

13. Select Australia from the Country drop-down.

14. Select Other from the ISP dropdown.

15. Ensure that VLAN is NOT enabled

16. Click YES under Does your Internet connection require a login?

17. Select PPPoE (PPP over Ethernet) from the Encapsulation drop-down.

18. Enter your VOC Phone username and password that was provided to you.

19. Leave the other settings as they are and click Apply.

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