Click on the category to browse FAQs.

Billing (2)

Questions related to billing and topping up your service.

Can I sign up for a post-paid account?

Can I still receive inbound calls when my account is in negative balance?
Handsets (6)

3rd Party SIP Party Handsets

How do I access Voicemail from Handset?

How do i do a factory reset on my Uniden EVOC2

How do I record Voicemail message on Handset?

How do i set function keys on Uniden EVOC2

How to add my Bluetooth headset to my Uniden EVOC2
Internet (14)

All about the process for VOC Phone Internet Customers

Advanced Troubleshooting Steps

Basic Troubleshooting Steps

Changing my Internet Plan

How do I add a payment method in my account

How do I Cancel my internet service
Number Porting (2)

Everything you need to know about number porting on the VoCPhone platform.

How can i port my existing number your service?

Number Porting Notes, Time Frames and Categories
Phone Portal (13)

Phone Portal Support

Add New Phone (Extension)

Adding Numbers

Creating Call Group/s

Creating Time Conditioning

How do I configure call parking?
VOCPhone on Android (2)

VOCPhone on Android

How to view my QR Code

Where to download the Mobile App for Android
VOCPhone on iOS (4)

VOCPhone on iOS

How do I make a call using the VOC Phone iOS App?

What do all the buttons do on the startup screen on the up?

What functions do the buttons have?

Where to download the Mobile App for iOS
Windows Soft Phone (2)

Windows Soft Phone

How do i setup my Windows Soft Phone?

Where can i download the Windows Soft Phone?

Click on the category to browse FAQs.

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